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What would be the reason there's an extra fee on my statement?
35extra_charge_on_statement
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Is there a way I can get my ATM card back from the machine?
19card_swallowed
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Why did my my transfer get declined?
28declined_transfer
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Do you know why my card payment was reverted?
53reverted_card_payment?
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I'm concerned about a payment that has recently been made on my card. I do not recognize the name that the transaction went to, can you help me?
17card_payment_not_recognised
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As for limits are top ups included?
60top_up_limits
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Can I top up with a cheque?
58top_up_by_cash_or_cheque
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I found a charge for a direct debit that was not made by me.
29direct_debit_payment_not_recognised
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The exchange rate on my purchase is wrong.
18card_payment_wrong_exchange_rate
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Can I resent my passcode?
45passcode_forgotten
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Does it cost anything for exchanges?
32exchange_charge
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There's a refund missing from my statement
0Refund_not_showing_up
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Can you explain your exchange rate policy to me?
33exchange_rate
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When would my card be charged an extra fee for a transaction?
16card_payment_fee_charged
[ -1.4072265625, 1.408203125, -1.1708984375, 0.6396484375, -2.07421875, -1.1552734375, -1.4697265625, -0.67919921875, -0.148681640625, 1.359375, 1.6279296875, -0.40185546875, -0.85107421875, -0.84521484375, -1.08984375, 0.6318359375, 8.59375, 0.98193359375, 1.125, -2.328125, 2.4140625, -1.0087890625, -1.23046875, 0.29833984375, 1.0732421875, -2.28515625, 1.22265625, -1.30078125, 2.166015625, 0.77734375, -3.36328125, -1.37890625, 0.916015625, -0.2449951171875, -0.6767578125, 1.6552734375, 0.6142578125, -1.26171875, -1.8076171875, -1.10546875, 1.86328125, -1.04296875, -1.1279296875, -0.1964111328125, 1.9306640625, 0.326904296875, 2.84375, -0.2373046875, -0.473876953125, 1.828125, 1.1005859375, -0.76171875, -1.5068359375, -0.1463623046875, -1.5888671875, -0.189208984375, 0.397705078125, 2.1640625, 1.4501953125, 0.431396484375, 0.62548828125, -0.97119140625, -0.55908203125, 2.375, 2.033203125, -2.3125, 0.572265625, 0.7333984375, -2.34765625, -2.88671875, -1.6376953125, -1.40234375, -2.453125, 0.65185546875, -1.5009765625, -2.333984375, 0.583984375 ]
Hey I want to buy some crypto but the app doesn't allow me to! What's the issue, I really want to exchange this
8beneficiary_not_allowed
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Why was I charged a fee for a transfer?
64transfer_fee_charged
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My American express is experiencing a problem with apple play with top up, can you fix it?
3apple_pay_or_google_pay
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My source of funds need verified.
70verify_source_of_funds
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Can you tell me if my pop-up went through?
59top_up_failed
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Tell me if there are any top-up limits?
60top_up_limits
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I need to order a new card, mine is about to expire and I need to know how much it will cost and how long until I receive it.
10card_about_to_expire
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why hasn't my top up gone through yet
48pending_top_up
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The conversion rate on the ATM that I used with foreign currency was wrong.
76wrong_exchange_rate_for_cash_withdrawal
[ -1.3115234375, -1.5849609375, -0.9072265625, 0.84765625, 2.017578125, 0.2213134765625, -0.87451171875, 2.220703125, 0.677734375, 0.46728515625, 1.1435546875, 0.017364501953125, -0.6298828125, -1.572265625, -1.6376953125, 0.75634765625, 0.276123046875, 0.6826171875, 2.8359375, 2.201171875, 0.61474609375, -0.390625, -0.70361328125, -1.28515625, -0.67724609375, 0.4365234375, 0.282958984375, 2.59765625, 0.22412109375, -2.125, -0.9384765625, -1.84375, 0.116943359375, 1.3681640625, -0.88818359375, 0.480712890625, 0.90625, -0.525390625, -0.923828125, -0.54833984375, 0.1312255859375, -1.5205078125, -2.060546875, -2.8515625, 0.055877685546875, -1.2763671875, -0.2646484375, 1.08984375, -0.0665283203125, -0.7626953125, 0.8056640625, 0.1748046875, -1.9697265625, -0.317138671875, -0.123779296875, 0.84619140625, -1.638671875, 0.1641845703125, 1.849609375, 0.14306640625, 1.6728515625, -2.779296875, 0.2088623046875, 0.54248046875, -1.0537109375, -1.1279296875, 1.0791015625, -2.083984375, 0.275390625, -0.29931640625, -2.228515625, -1.751953125, -1.96875, 0.412841796875, -1.5927734375, 3.111328125, 8.5703125 ]
I could not get my transfer to happen correctly and was wondering why?
36failed_transfer
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Will filling stations accept my card?
11card_acceptance
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Which ATMs accept this placard ?
4atm_support
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I need to update my current address
31edit_personal_details
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Using an ATM caused me to incur an additional fee. Why?
20cash_withdrawal_charge
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I've lost track of my phone or someone stole it.
43lost_or_stolen_phone
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I would like to know why I was charged twice for my purchase.
63transaction_charged_twice
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Is there a specific type you need for identity verification?
69verify_my_identity
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How can I top-up my limit?
60top_up_limits
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Are your cards available in Europe?
25country_support
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I'm unsure of a withdrawl in my statement.
21cash_withdrawal_not_recognised
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What is the best way to exchange currency?
34exchange_via_app
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How to decide if I get a Visa or Mastercard?
73visa_or_mastercard
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If I will be traveling, is there a way to auto top-up my card on certain days?
5automatic_top_up
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How can I tell where my funds came from?
70verify_source_of_funds
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How long does it take for funds to come through the US to my account?
67transfer_timing
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Can I reset my password? I don't know what it is.
45passcode_forgotten
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How do I link a new card?
14card_linking
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Where are my funds coming from? I need to know.
70verify_source_of_funds
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The expiration date of my card is approaching .
10card_about_to_expire
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Can I set up an automatic top-up for travel.
5automatic_top_up
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If my card is trapped in the ATM, what do I do?
19card_swallowed
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I want to withdraw money, where can I go?
4atm_support
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I made a transaction and it is taking a very long time to go through.
66transfer_not_received_by_recipient
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Which country's currency do you support?
37fiat_currency_support
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Help my verify my id.
68unable_to_verify_identity
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Are you able to locate my card?
42lost_or_stolen_card
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There are some strange charges on my card that I didn't make from a few days ago. Is my card stolen and if so should I cancel it? Will I get refunded the charges?
17card_payment_not_recognised
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Can I get a spare card for someone else to use?
40getting_spare_card
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I've attempted to do a very standard transfer and have tried 5 times at this point. Can you tell me what the issue is? Is the system down?
36failed_transfer
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My card is about to expire. How much does it cost to order a new one and how fast will I get it?
10card_about_to_expire
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Can I reactivate a card I thought I lost?
14card_linking
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My passcode doesn't work
45passcode_forgotten
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What steps must I follow to get a Visa credit card?
73visa_or_mastercard
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I don't understand where this debit came from and want it removed.
29direct_debit_payment_not_recognised
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I have 1 other US card. Can you take that?
54supported_cards_and_currencies
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How long should my new card take to arrive?
12card_arrival
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How long to I have to wait for a transfer to reach my account?
67transfer_timing
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We need both a visa and a Mastercard.
73visa_or_mastercard
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Why isn't my ID being verified?
68unable_to_verify_identity
[ -0.0716552734375, -1.111328125, 0.08984375, 0.3076171875, 0.48291015625, -1.51171875, 0.8349609375, 0.417724609375, -0.42724609375, -1.1728515625, -0.86181640625, 0.33251953125, -0.07342529296875, -1.3154296875, -0.9873046875, 0.1202392578125, -1.935546875, 0.330078125, -1.134765625, 1.08984375, -1.3779296875, 0.71142578125, -0.459228515625, 0.724609375, 1.3798828125, -1.0283203125, -0.285400390625, 0.496337890625, -0.73681640625, 1.5048828125, 1.69921875, -0.935546875, -2.013671875, -1.5986328125, -0.9892578125, 0.2822265625, 0.376953125, -0.22802734375, 0.352783203125, -0.195068359375, -1.955078125, -0.626953125, -0.243896484375, -0.0275421142578125, -2.900390625, 1.5107421875, 0.250732421875, 1.287109375, 0.1864013671875, -1.037109375, -2.03125, -0.94970703125, -0.50537109375, 1.064453125, -0.60400390625, 0.52587890625, -0.182373046875, -0.50537109375, -0.3251953125, -0.6357421875, 0.88720703125, -0.6064453125, -0.724609375, -1.037109375, -1.4658203125, 0.7431640625, -0.00745391845703125, -0.5361328125, 8.1328125, 2.125, 1.1240234375, 1.326171875, 1.078125, -2.3515625, 2.427734375, 2.185546875, 0.352783203125 ]
How long will it take to get to me?
13card_delivery_estimate
[ -0.0173187255859375, -0.10516357421875, 0.90283203125, -1.6513671875, 0.61669921875, -0.92431640625, -0.053466796875, -1.740234375, -0.345947265625, -0.833984375, 0.6611328125, 0.8095703125, 5.01953125, 7.82421875, -1.1552734375, -0.66845703125, -1.4228515625, -2.658203125, -0.8046875, -0.4296875, 0.3857421875, -1.2978515625, 0.56982421875, -1.4326171875, 0.873046875, 0.75830078125, 0.377197265625, 0.681640625, -0.76171875, -0.363525390625, -0.3212890625, 1.8154296875, -0.457763671875, 0.077392578125, 0.271240234375, -1.8681640625, -1.2060546875, -0.355224609375, -0.5341796875, 2.4140625, -2.1640625, 1.0654296875, 0.6962890625, 1.13671875, 1.5419921875, 0.221435546875, -0.14306640625, -0.265380859375, 1.1201171875, -0.8369140625, -0.21337890625, -0.67333984375, -0.66552734375, -0.5419921875, -1.0361328125, -0.96142578125, 0.12158203125, 0.56005859375, -1.609375, -0.24267578125, -0.70263671875, 0.95361328125, -0.81884765625, -2.244140625, 0.364990234375, 0.3212890625, -0.1627197265625, 1.9052734375, 0.0264434814453125, 0.47265625, 0.50830078125, 1.162109375, 0.5947265625, 1.4501953125, 1.5673828125, -1.693359375, -1.4208984375 ]
Hello. I checked my transactions and saw I was double charged on my card for a restaurant visit. I would like to get my money back.
63transaction_charged_twice
[ -0.46044921875, 0.7177734375, -0.83544921875, 0.62060546875, -2.439453125, -1.294921875, -0.41748046875, 1.2958984375, 0.86181640625, 1.0771484375, -0.359130859375, -1.7841796875, -0.9091796875, -1.40234375, -0.491455078125, 0.72802734375, 2.5859375, 2.0078125, 1.8427734375, -1.2578125, 0.50830078125, 0.93310546875, -2.404296875, 1.64453125, -0.29931640625, -0.87255859375, 0.52294921875, -0.8251953125, 0.83642578125, 0.20849609375, -2.107421875, -0.69677734375, 1.462890625, 0.08648681640625, -1.123046875, 1.3203125, -0.15966796875, -0.56982421875, -0.533203125, -1.3125, 1.0703125, -1.20703125, -1.6923828125, -0.5859375, -0.74853515625, 0.3818359375, 1.4423828125, -0.11224365234375, -0.22021484375, 0.70703125, 1.0263671875, -0.405029296875, -0.1724853515625, 0.74365234375, -0.8896484375, 0.9375, 0.72216796875, 0.034454345703125, 0.58447265625, 0.01165008544921875, 0.368896484375, -0.9052734375, -0.849609375, 8.7265625, 2.025390625, -1.52734375, -0.48583984375, -0.1651611328125, -1.384765625, -1.626953125, -1.013671875, -2.228515625, -1.814453125, -0.378662109375, -1.3134765625, -0.438232421875, 1.267578125 ]
I am attempting to make a purchase online, but my card is not working. I know there are funds available, is this an issue on the banks end?
53reverted_card_payment?
[ 0.0177459716796875, -0.2125244140625, -1.4443359375, -0.8515625, -0.2587890625, -1.607421875, -0.13623046875, 0.284912109375, -1.2392578125, -0.63916015625, 0.5810546875, 0.79248046875, -0.4423828125, -0.1624755859375, -0.8447265625, 0.96435546875, 0.85205078125, 1.544921875, -0.203369140625, 0.29150390625, 1.1240234375, 0.9345703125, -1.4716796875, 0.2978515625, 0.91748046875, -1.8486328125, 6.3125, 1.5927734375, -0.237548828125, 1.9287109375, 0.2325439453125, -0.93408203125, -1.7216796875, 0.252685546875, -0.5927734375, -0.11773681640625, 1.2275390625, -1.3310546875, 0.258056640625, -1.45703125, -0.2900390625, 0.5185546875, -0.1708984375, -0.234619140625, -0.2408447265625, -0.4619140625, 2, 1.0234375, -0.92041015625, -1.0849609375, -1.537109375, -2.95703125, 1.8525390625, 5.87109375, -2.162109375, -0.00782012939453125, -1.2724609375, -1.5849609375, -1.244140625, -0.49951171875, -1.6455078125, -0.196044921875, -1.41796875, -1.2001953125, 0.07275390625, -1.3310546875, 0.253173828125, -0.35693359375, 0.97119140625, -1.1669921875, 0.88671875, -0.76416015625, 1.8837890625, 0.9814453125, 0.334716796875, 0.642578125, -0.1392822265625 ]
What happened to my top-up?
61top_up_reverted
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I made a purchase and it says it's pending. What does that mean?
46pending_card_payment
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What is the source of my available funds?
70verify_source_of_funds
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Hello, I found the card I misplaced and I need to reactive it, how do I do that?
14card_linking
[ 1.693359375, 2.5546875, -1.49609375, 1.6767578125, -1.4111328125, 0.78076171875, -0.1995849609375, -0.312255859375, 0.8388671875, -0.383056640625, -1.236328125, -0.3583984375, 0.91796875, -0.75146484375, 8.65625, 1.20703125, -0.65380859375, 0.53955078125, -0.58203125, -0.2249755859375, -1.22265625, 0.88525390625, 1.8359375, 2.0234375, -1.529296875, 0.1605224609375, -0.98046875, -0.437744140625, 0.27587890625, -0.1956787109375, -0.2010498046875, 0.69775390625, -0.6767578125, -0.6181640625, 0.5849609375, -0.5322265625, 0.421875, -0.671875, 0.7177734375, 0.77685546875, 0.88671875, 1.615234375, 2.0546875, -0.040771484375, 0.54638671875, 0.947265625, -1.572265625, -1.265625, -1.43359375, -0.3681640625, -0.367919921875, 0.2381591796875, 1.5380859375, -0.35009765625, 0.986328125, 0.60107421875, -0.7099609375, -1.90625, -1.8349609375, -0.759765625, -2.138671875, -0.08673095703125, -0.209716796875, -0.35107421875, -0.48095703125, 0.57861328125, -1.181640625, -1.2275390625, -0.70947265625, 0.318115234375, -0.2222900390625, 1.0556640625, 0.386474609375, 0.429443359375, -0.282958984375, -0.0177459716796875, -1.9013671875 ]
Are there restrictions for my disposable card since it does not seem to be working?
72virtual_card_not_working
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How much does it cost to exchange currencies?
32exchange_charge
[ 0.399658203125, 0.51123046875, -0.2509765625, 0.13720703125, -0.779296875, 1.2001953125, -1.46484375, -1.12109375, 0.595703125, 0.407958984375, -0.61181640625, -1.2783203125, -0.58447265625, 0.2197265625, -1.28125, -0.065185546875, 1.0302734375, -0.54345703125, 1.8671875, -1.4853515625, 1.43359375, 0.0267333984375, -0.2069091796875, 0.247802734375, -1.0244140625, 0.9755859375, -0.580078125, 0.364501953125, 0.349853515625, -1.4453125, -2.35546875, 0.82080078125, 8.3671875, 1.6357421875, 2.30859375, 0.97900390625, -0.58154296875, 2.2578125, -0.6611328125, -1.3876953125, 0.1705322265625, -0.38818359375, -0.486083984375, -0.389404296875, 0.3212890625, -1.3232421875, -0.335693359375, -0.7490234375, -0.170654296875, 0.369140625, 0.87451171875, 1.4091796875, 1.2138671875, -1.5673828125, 0.58056640625, -0.020965576171875, 1.6337890625, 1.1875, -0.266357421875, -0.226806640625, 0.255859375, -0.0419921875, -0.62255859375, 1.1953125, 1.1923828125, -2.275390625, -1.46484375, 0.6474609375, -1.9189453125, -0.55029296875, -0.38623046875, -1.4541015625, -1.46875, 0.794921875, 0.455078125, -0.96923828125, 0.12255859375 ]
Can I reactivate my PIN?
50pin_blocked
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Someone stole my card. I need to report it stolen. I made a police report already, but how do I report it with you?
42lost_or_stolen_card
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What do I need to do to change my PIN?
22change_pin
[ 1.080078125, 1.193359375, -0.5, -0.81396484375, 0.548828125, 1.6318359375, -0.92138671875, 0.7216796875, -1.6357421875, -1.3642578125, -0.57958984375, -0.98828125, -0.0968017578125, 0.3310546875, 1.814453125, -0.72216796875, -0.8916015625, -1.3466796875, -1.0556640625, 0.2384033203125, -0.771484375, 0.25341796875, 8.5234375, -1.2353515625, -1.427734375, -0.07568359375, -1.869140625, 0.642578125, -0.70849609375, 0.01059722900390625, 1.1162109375, 1.2685546875, -0.15625, 0.630859375, 0.9033203125, -0.8837890625, -0.300048828125, 0.01456451416015625, 0.74560546875, 2.34375, -0.27685546875, 1.0732421875, -0.240478515625, 0.12249755859375, 0.444091796875, -0.61279296875, -1.5791015625, 0.248779296875, -0.1241455078125, 0.193603515625, 1.044921875, 0.12322998046875, -0.1761474609375, -1.2392578125, 1.1025390625, -1.1650390625, -0.96826171875, -0.77001953125, -0.137939453125, -0.11883544921875, 0.5595703125, 0.395751953125, 0.22607421875, -1.7197265625, -1.5, -0.39111328125, -0.156005859375, 0.14208984375, -0.1405029296875, 1.71484375, 0.814453125, 0.8037109375, -1.1328125, 0.63525390625, -0.297607421875, 0.282470703125, -1.298828125 ]
Can I use my card for payment all over the world?
11card_acceptance
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What is the fastest that I can make a transfer?
67transfer_timing
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I lost my phone!
43lost_or_stolen_phone
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How can I check the exchange rate applied to my transaction?
18card_payment_wrong_exchange_rate
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What are the top up charges for US cards?
57top_up_by_card_charge
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How do I reset my PIN, I can't seem to use my card?
50pin_blocked
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I would like a refund on the extra pound I was charged.
35extra_charge_on_statement
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lost phone, dont want others to access account
43lost_or_stolen_phone
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How do I freeze my card using the app?
23compromised_card
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How many virtual cards do I get?
30disposable_card_limits
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What's going on with the top-up? All it says is pending, pending, pending! I use your service several times a week and have never had a problem before! What's going on here?
48pending_top_up
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I made a cash deposit almost a week ago but it's still not there!! please sort this out asap I need the money
7balance_not_updated_after_cheque_or_cash_deposit
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Can you tell me how to link one of your cards that I already have?
14card_linking
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I received cash from the ATM earlier, but this shows up as pending in the app. I've got the cash already. How can this be still pending?
47pending_cash_withdrawal
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I am traveling to Germany, Will I be able to use my card there?
11card_acceptance
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How do I set-up my PIN for the new card?
39get_physical_card
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How many cards can I have for one account?
40getting_spare_card
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I didn't buy this twice
63transaction_charged_twice
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I got mugged yesterday and lost access to the app. I need to regain it.
43lost_or_stolen_phone
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What happens if my card is stuck in the ATM?
19card_swallowed
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The exchange rate would be?
33exchange_rate
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Why does my transfer say "pending"?
49pending_transfer
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I still haven't seen a refund on my account
0Refund_not_showing_up
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Why is your exchange rate for my card payment wrong
18card_payment_wrong_exchange_rate
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Why is there an extra 1 pound charge on my card?
35extra_charge_on_statement
[ -0.115966796875, -0.9150390625, 0.028656005859375, 1.048828125, -1.796875, -0.916015625, -1.5712890625, 0.277099609375, -0.326904296875, 0.7705078125, 0.2164306640625, -0.96240234375, -1.0654296875, -1.4111328125, -0.8896484375, -1.5888671875, 3.29296875, 1.720703125, 1.751953125, -1.8251953125, 2.234375, -1.2275390625, -1.208984375, -0.11944580078125, 0.053436279296875, -1.3876953125, -0.3056640625, -2.28125, 0.0187835693359375, 2.0625, -1.525390625, 0.094482421875, 1.251953125, -0.157958984375, 0.349609375, 8.9296875, -1.349609375, -0.322021484375, -0.493408203125, -2.013671875, 0.267333984375, -1.4462890625, -0.72998046875, 0.053466796875, -0.8974609375, -0.3359375, 1.482421875, -1.5869140625, -0.474853515625, -0.69091796875, 1.28515625, 1.1943359375, 0.398193359375, -0.12890625, -0.61474609375, -1.0732421875, 1.865234375, 1.2705078125, 1.03515625, -0.7177734375, -1.0283203125, 0.505859375, 0.40234375, 1.78125, 0.93408203125, 0.07379150390625, -0.78271484375, -1.15234375, -0.438720703125, -1.6181640625, 1.9384765625, -0.0616455078125, -1.4814453125, -0.4384765625, -1.9404296875, 0.796875, 0.81689453125 ]

Dataset Card for AutoTrain Evaluator

This repository contains model predictions generated by AutoTrain for the following task and dataset:

  • Task: Multi-class Text Classification
  • Model: philschmid/BERT-Banking77
  • Dataset: banking77

To run new evaluation jobs, visit Hugging Face's automatic evaluation service.

Contributions

Thanks to @lewtun for evaluating this model.

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