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{
"status": "book",
"name": "Kenneth Perez",
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"customer: Hello.",
"agent: Hello, how may I assist you today?",
"customer: I need to reserve a ticket from SEA to EWR, can you help me in doing that?",
"agent: Sure, may I know your travelling dates?",
"customer: My trip dates are Dec 08 to 10.",
"agent: On which name shall I reserve flight ticket?",
"customer: Please reserve on the name of Kenneth Perez.",
"agent: Do you need any specifications?",
"customer: No.",
"agent: There is a flight with one connection and the price is 100 in Spirit Airlines, can I proceed with the reservation?",
"customer: Ok, please proceed.",
"agent: Your ticket has been reserved with the flight number 1001 in economy class.",
"customer: Thank you.",
"agent: Thank you for reaching our service."
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{
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"name": "Angela Parker",
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"customer: Hello.",
"agent: Hello. What help that you need from my end?",
"customer: I need a direct flight for my journey to PHL from PHX to attend a client meeting. Can you help me in booking my flight ticket?",
"agent: Sure, I am glad to help you and I need your travel dates to book a flight ticket. Can you please provide it?",
"customer: Thank you for considering my request. My travel dates are June 30 and July 02.",
"agent: Do you have any other specification that you would like to mention?",
"customer: No.",
"agent: Be on hold for a moment.",
"customer: Sure.",
"agent: Can I know your name please?",
"customer: Sure, my name is Angela Parker.",
"agent: I regret to inform you that there is no flight obtained on your travel dates and locations to book the ticket.",
"customer: No issue with that, anyways thank you for checking me the flight.",
"agent: Thank you for reaching us and next time we can serve you better, most welcome."
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{
"status": "book",
"name": "Brian Moore",
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"name": "Brian Moore",
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"customer: Hello.",
"agent: Hello, how can I assist you?",
"customer: Please help me to book a flight ticket from HOU to DFW.",
"agent: May I know your travel dates?",
"customer: My travel dates are 31 Oct and 02 Nov.",
"agent: Do you prefer connecting flight?",
"customer: I need a connecting flight.",
"agent: Do you have any other specifications?",
"customer: No.",
"agent: May I know your good name?",
"customer: I am Brian Moore.",
"agent: We found a flight in an economy class with direct flight in Southwest airlines and the fare of your flight will be 100. Do you like me to proceed your booking with this flight?",
"customer: Please proceed to booking.",
"agent: Your booking is done with flight number 1025.",
"customer: Thank you for helping me.",
"agent: Thank you for reaching us."
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{
"status": "no_flight",
"name": "Charles Rodriguez",
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"customer: Hello, I am Charles Rodriguez.",
"agent: Hello, how can I aid you?",
"customer: I am planning attend my friend birthday party in Washington, can you please help me to book a flight ticket?",
"agent: Sure, could you please provide your journey details?",
"customer: My journey dates are 12/15 to 12/17. I am travelling from CO - OAK to DC - DCA. Make sure that my price limit is 5000. And I need flight with single connection.",
"agent: Please wait a moment, I will check the availability and get back to you.",
"customer: Ok.",
"agent: We are sorry to notify you that there is no flights available based in your given details.",
"customer: Ok, no issues.",
"agent: Thanks for choosing us.",
"customer: Thanks for your service.",
"agent: Have a nice day.",
"customer: Thank you."
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"status": "book",
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{
"status": "book",
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"customer: Hello.",
"agent: Hello, how can I help you?",
"customer: I'm Nicholas Robinson. I am planning to attend music concert at DFW, can you please help me with booking a flight ticket from HOU?",
"agent: Sure, may I know your journey dates please?",
"customer: Sure, I would like to take off on 02/07 and return back on 02/09.",
"agent: Please wait for a minute.",
"customer: Ok, but please make sure that the connection limit is 1.",
"agent: I found a flight in Southwest airlines with price 200. Shall I book the ticket?",
"customer: Yes, please proceed with the booking.",
"agent: Your ticket is confirmed and the flight number is 1004.",
"customer: I appreciate your help, thank you.",
"agent: Thank you for choosing us."
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"status": "book",
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{
"status": "book",
"name": "Jack Hall",
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"customer: Hi.",
"agent: Hello, how may I help you today?",
"customer: From 11/20 to 11/22, I have an important meeting with my company share holders. So, please help me in booking flight ticket.",
"agent: Sure, I am here to help you.",
"customer: Thank you.",
"agent: Could you please provide your source and destination points?",
"customer: Sure, My source : Boston, MA - BOS and My destination : Chicago, IL - ORD.",
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"agent: May I know your name please?",
"customer: Sure, My name is Jack Hall.",
"agent: OK, please wait for a moment.",
"customer: Sure.",
"agent: Thanks for waiting, we found an UA airline with single connection and fare is 100. Shall I proceed?",
"customer: Everything perfect, you may please proceed.",
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"customer: Thank you.",
"agent: Thank you for reaching us, have a safe journey."
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{
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"customer: Hello.",
"agent: Hello.",
"customer: Ronald Nelson here.",
"agent: How may I aid you?",
"customer: I am a movie producer, I have to promote my new movie at San Francisco. So please book my ticket from Seattle.",
"agent: Sure, may I know your airport codes?",
"customer: My genesis and terminus airport codes are SEA and SFO.",
"agent: Help me with the trip dates?",
"customer: My itinerary dates are 02/15 and 02/17.",
"agent: We found a flight in an airline JetBlue with 1024 number having a single connection price of 300. Shall I proceed?",
"customer: Please proceed to book my ticket.",
"agent: Your flight ticket has been reserved.",
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"agent: Thank you for reaching us."
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{
"status": "book",
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"name": "Rebecca Thomas",
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"customer: Hello.",
"agent: Hello. How can I assist you?",
"customer: My name is Rebecca Thomas, I am planning to book a plane ticket from EWR to MSP.",
"agent: Sure Thomas, can I know the travel dates please?",
"customer: Sure, my trip dates are from 03/25 to 03/27.",
"agent: Ok, wait a moment please.",
"customer: Ok.",
"agent: There is a flight in Spirit airline with price 200, can I book it?",
"customer: Perfect, please proceed.",
"agent: Your ticket has been booked with flight number 1016.",
"customer: Thank you for your assistance.",
"agent: Thank you for approaching us."
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{
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"customer: Hi. I am Matthew Jackson.",
"agent: Hello, how may I render you today?",
"customer: I need to attend a workshop in Smithsonian Institution at Washington, DCA. Can you help me in my booking?",
"agent: Sure, we are happy to help you.",
"customer: Thank you.",
"agent: Can you please let me know your boarding point?",
"customer: My source airport code is Denver, CO - DEN.",
"agent: Do you prefer any way station in between journey?",
"customer: Yes, I need a halt in my journey.",
"agent: When you are planning to make your journey?",
"customer: I want to start my journey on 10/14. I want to return on 10/16.",
"agent: Ok, please wait for a while.",
"customer: Sure.",
"agent: We found a Frontier airline, flight number 1018 and the fare of 100 with single stopover.",
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{
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"customer: Hi.",
"agent: Hello, how may I help you today?",
"customer: Helen Gonzalez here. Reserve a flight ticket for me that is from HOU to BOS. For my business trip.",
"agent: Sure, may I know your respective dates of journey please?",
"customer: My price limit is less than 500. My travelling dates for journey are 02/10 to 02/12.",
"agent: Ok, wait for a moment please.",
"customer: Sure.",
"agent: There is a direct flight of fare 100 and the airline is naming as Southwest, are you ok with this booking?",
"customer: You can book it.",
"agent: Ok, your booking is done with the flight number 1004.",
"customer: Thank you.",
"agent: You are welcome, have a nice day."
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{
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"agent: May I know your name please?",
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"agent: We found a Spirit airline, flight number: 1014, price: 200 with one connection.",
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{
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"customer: Hi,.",
"agent: Hello, how may I address you today?",
"customer: Please cancel my recent reservation. I am Raymond Young.",
"agent: Ok, please wait for a moment.",
"customer: Sure, I will wait.",
"agent: Thanks for waiting, no reservation found with your name to cancel.",
"customer: Thank you.",
"agent: Thanks for contacting us."
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"customer: I am Carlo Allen, I want to book a flight to Oakland IL-ORS to visit Angle Island with my friend. Can you book a connecting flight for me?",
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"customer: Hi, Dennis Garcia is my name.",
"agent: Hello, how can I support you?",
"customer: I would like to book a flight ticket to PA - PHL to meet my best friend on her birthday.",
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"customer: Ok, my scheduled dates are 04/21 to 04/23.",
"agent: Ok, Kindly mention your source point.",
"customer: My source is Chicago, IL - ORD.",
"agent: Ok, May I know your budget?",
"customer: My budget is 5000.",
"agent: Ok, please give me a minute.",
"customer: Sure.",
"agent: Thank you for waiting, There is a flight found in 1012 Spirit plane with a fare of 100.",
"customer: Ok, you can move further.",
"agent: Sure, your ticket has been booked with a connection.",
"customer: Thank you so much.",
"agent: Thank you for approaching us."
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{
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"agent: Hello.",
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"agent: Please share your origin and destination airport codes.",
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"agent: Please give me a moment to check for a best flight.",
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"agent: Thank you for contacting us.",
"customer: Anyways, thank you for the information."
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"customer: I am Timothy Martin.",
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"customer: I want to travel on dates 10/16 and 10/18.",
"agent: We do not found any flights running in your preferred routes.",
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"agent: Thank you for opting us."
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"agent: Thank you for opting us."
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"agent: Hello.",
"customer: Larry Edwards here.",
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"customer: I want to attend a Seminar in Las Vegas. Can you please help me for booking the flight ticket?",
"agent: Sure, I am here to help you. May I know your travel dates please?",
"customer: My travelling dates are 10/28 and 10/30.",
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"agent: Hello.",
"customer: I am Nicole Lee.",
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"customer: My airport codes are SFO and AUS.",
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"agent: Hello.",
"customer: I'm Gary Moore.",
"agent: How may I assist you Gary?",
"customer: I am planning to travel from DEN to LGA to attend live music concert at New York.",
"agent: It's good to hear. May I know your preferable dates that you want to travel?",
"customer: Sure, I would like to take off on 08/02 and return back on 08/04.",
"agent: Ok Gary, please hold on a moment to check the availability of flights. Based on your information, I have found a flight with 0 connections. Is it ok for you?",
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"agent: Hello.",
"customer: I am David Miller.",
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"customer: My travelling dates are 10/27 and 10/29.",
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"agent: Thank you for reaching us."
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"agent: Hello, how may I assist you?",
"customer: Can you make a reservation from ORD to DCA for me?",
"agent: Sure, may I know your planned travel dates please?",
"customer: I am planning to start on 10/22 and return back on 10/24.",
"agent: There is a flight available on your requested dates from Hawaiian airlines with 1 connecting flight.Shall I confirm your booking?",
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"agent: You are welcome."
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{
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"agent: Hello. How can I aid you?",
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"customer: I need direct flight.",
"agent: May I know your name?",
"customer: I am Emily Young.",
"agent: Unfortunately, there are no flights found according to your specifications.",
"customer: Thanks.",
"agent: Thank you for choosing us."
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{
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"agent: Hello, How can I assist you?",
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"customer: Sure, I am Amy Taylor.",
"agent: Please wait a moment.",
"customer: Sure.",
"agent: We have found a reservation on your name, Shall I cancel it?",
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"agent: Your ticket has been cancelled.",
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"agent: Thank you for opting us."
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"agent: Hello, how may I support you?",
"customer: After completion of Inauguration day in New York, I am planning to visit Minneapolis & St. Paul. Can you please book me a ticket with fare of 200?",
"agent: Sure, We are happy to help you. Can you please share your travel dates?",
"customer: I would like to start on 01/21 and return on 01/23.",
"agent: May I know your connection limit?",
"customer: I need single connection.",
"agent: Please provide your airport codes?",
"customer: My airport codes are from NY-JFK to MN-MSP.",
"agent: Ok, please give me a moment.",
"customer: Sure.",
"agent: Thanks for your valuable time. We found a flight with Frontier airlines and flight number is 1026. Fare is 200 having a connection. Shall I book this ticket?",
"customer: That's Frontier airline is perfect for me, you can proceed for booking.",
"agent: Your ticket has been confirmed.",
"customer: Thanks for your help.",
"agent: Thank you for opting our service. Wish you a happy journey."
] | {
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"name": "Nancy Miller",
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} | [] | true |
{
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"customer: Hello.",
"agent: Hello. How can I help you?",
"customer: My name is Benjamin Harris. I want to travel from LAX to MSP.",
"agent: Ok, please provide the travelling dates?",
"customer: The dates of travel are from 11/27 to 11/29. Make sure the connection is 1.",
"agent: Sorry, there is no flight with 0 connection.",
"customer: That's ok.",
"agent: Sorry, there is no flight with 1 connection.",
"customer: Thank you, have a good day.",
"agent: Thank you for reaching us."
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{
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"customer: Hello.",
"agent: Hello, how may I support you?",
"customer: I would like to change my existing reservation due to postpone of my shopping. Could you please help me?",
"agent: Sure, may I know your name please?",
"customer: I am Carol Adams.",
"agent: Wait a moment.",
"customer: Sure.",
"agent: We found a reservation in your name. Can I have your journey details?",
"customer: Sure, I would like to board from IAH to DCA. My travelling dates are Sep 29 and Oct 1.",
"agent: Please share your trip dates?",
"customer: I have already mentioned above.",
"agent: Ok.",
"customer: I want to return in the afternoon. I need a business class.",
"agent: Thank you for your details, we do not found any flights running in your desired routes.",
"customer: No worries, thank you for the information.",
"agent: Thank you for reaching us."
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{
"status": "no_flight",
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} | {
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"customer: Hello.",
"agent: Hello.",
"customer: I am Samantha Baker.",
"agent: How can I assist you?",
"customer: I planned to attend for a wedding in AUS, can you please help me to book a flight ticket from ORD?",
"agent: Ok, may I know your travelling dates?",
"customer: I prefer to travel on 08/09 and 08/11. I need a direct flight.",
"agent: Sorry, no flights found on your dates.",
"customer: Ok, no problem. Thank you.",
"agent: Most welcome."
] | {
"status": "no_flight",
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{
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"customer: Hi.",
"agent: Hello, how can I help you?",
"customer: I want to fly from PHL to JFK. Can you book a ticket from that route?",
"agent: Sure, may I know your planned travel dates?",
"customer: My planned travel dates are 08/15 and 08/17.",
"agent: May I know your connection limit?",
"customer: I want a flight with single connection.",
"agent: Do you have any other requirements?",
"customer: Make sure that, my depart time should be in the afternoon only.",
"agent: May I know your name please?",
"customer: Sure, Charles Edwards here.",
"agent: Ok, please wait for a moment.",
"customer: Sure.",
"agent: We found an UA airline, flight number: 1001, price: 100 with one connection.",
"customer: Yes, you can proceed with that booking.",
"agent: Your flight ticket has been reserved.",
"customer: Thank you for the booking.",
"agent: Thank you for choosing us."
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